Scaling Up developed from over 25 years of experience working in festival ticketing environments and we want you to feel completely confident in your purchase. That’s why we offer an unconditional, no-questions-asked guarantee on your digital download.
If, for any reason whatsoever, you’re not satisfied with the book — whether it didn’t meet your expectations, wasn’t what you were looking for, or simply didn’t resonate with you — just let us know within 90 days of your purchase, and we’ll issue a full refund, no questions asked.
You don’t need to explain why, return anything, or fill out lengthy forms. We trust you to truthfully just ask if you're not happy. Simply send an email with your order details to hello@ferve.tickets, and your refund will be processed promptly (allow 1-2 days for weekends and time zone delays).
Our goal is to help you scale and have impact — not to leave you feeling disappointed or uncertain.